This User Agreement (“Agreement”) is entered into between OralPro Tech (“Company”, “we”, “us”, “our”) and the person or entity registering for or using the Services (“User”, “you”, “your”). By creating an account, clicking “I Agree”, or otherwise using the Services, you acknowledge that you have read, understood, and agree to be bound by this Agreement.
1) Definitions and Scope
1.1. Services: Online services made available through OralPro Tech’s website and/or applications, including without limitation file upload, analysis, 3D model processing, generation of production outputs, reporting, downloads, related updates, and support.
1.2. This Agreement governs all access to and use of the Services, including account creation, uploading content, receiving outputs, and downloading results.
2) Account Registration and Access
2.1. You represent that the information you provide during registration is accurate and kept current.
2.2. You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account. You must promptly notify us of any suspected unauthorized use.
2.3. You agree to use the Services only for lawful purposes and in compliance with this Agreement.
3) Acceptable Use
3.1. You agree that you will not:
upload or transmit unlawful, infringing, or harmful content; violate the intellectual property or other rights of third parties; interfere with, disrupt, or attempt to gain unauthorized access to the Services or related systems; use malicious code, automated scripts, or abusive traffic to overload or degrade the Services; reverse engineer, decompile, or attempt to extract source code, models, or proprietary methods except where permitted by applicable law.
3.2. We may suspend, restrict, or terminate access to the Services if we reasonably believe you have violated this Agreement or applicable law.
4) Your Content, Ownership, and License
4.1. You retain ownership of content you upload (“User Content”). You represent and warrant that you own or have all necessary rights and permissions to upload and process User Content via the Services.
4.2. You grant the Company a limited, revocable, non-exclusive, non-transferable license to host, store, back up, process, transform, analyze, and generate outputs from User Content solely as necessary to provide and improve the Services for you, in accordance with this Agreement and our Privacy Policy.
4.3. We do not use your User Content beyond what is required to provide the Services, except as described in our Privacy Policy or where required by law.
5) Outputs, Clinical Disclaimer, and No Medical Device Claim
5.1. Outputs are provided as a technical decision-support tool only.
5.2. Not a Medical Device. The Services and Outputs are not intended to diagnose, treat, cure, or prevent any disease or condition, and are not a medical device unless explicitly stated otherwise in writing by the Company.
5.3. Professional Judgment Required. You acknowledge and agree that all clinical decisions and patient-specific determinations remain solely your responsibility, you must independently verify Outputs, and you are solely responsible for ensuring manufactured items comply with standards and regulations.
5.4. No Guarantee of Clinical/Manufacturing Fit. Outputs may contain errors or may not be suitable for a particular case.
5.5. Limitation of Liability for Clinical Use. The Company shall not be liable for damages arising from clinical use or reliance on Outputs.
6) Pricing, Subscription, and Payments (If Applicable)
6.1. Paid plans, subscriptions, credits, usage limits, and fees are described at the point of purchase or within the applicable plan documentation.
6.2. Payment processing may be performed by third-party providers.
6.3. Cancellation, refunds, and taxes (if any) are governed by the purchase flow and/or any separate Refund Policy.
7) Availability, Modifications, and Service Changes
7.1. We may modify, update, or discontinue portions of the Services to improve functionality, security, or performance.
7.2. Temporary interruptions may occur for maintenance, security, or operational reasons. We will use reasonable efforts to maintain service availability but do not guarantee uninterrupted operation.
8) Privacy and Personal Data
8.1. Our processing of personal data is described in our Privacy Policy.
8.2. By using the Services, you acknowledge that you have read and understood the Privacy Policy.
9) Intellectual Property
9.1. The Services, software, algorithms, interfaces, trademarks, and documentation are owned by the Company or licensed to it.
9.2. Except for the limited rights expressly granted to you, no rights are transferred.
10) Suspension and Termination
10.1. You may stop using the Services at any time.
10.2. We may suspend or terminate your account for violations of this Agreement, security risks, legal compliance requirements, or to protect the integrity of the Services.
11) Disclaimer of Warranties and Limitation of Liability
11.1. The Services are provided “as is” and “as available.”
11.2. The Company’s total aggregate liability arising out of or relating to the Services shall be limited to amounts paid by you to the Company for the Services in the period directly preceding the event giving rise to the claim (if any).
12) Governing Law and Dispute Resolution
12.1. This Agreement shall be governed by the laws applicable in the Emirate of Sharjah, United Arab Emirates.
12.2. Disputes shall first be attempted to be resolved through good-faith negotiations. If unresolved, disputes shall be submitted to the competent courts/authorities having jurisdiction in Sharjah, UAE.
13) Contact Information
Email: support@oralprotech.com
Address: SRTIP, Block B, B-46-055, Sharjah, United Arab Emirates
